D09B
Message D09B/COMDIS
Commercial dispute message
A notice of commercial dispute against one or more invoices is usually raised by the buyer to notify the seller that something was found wrong with the goods delivered or the services rendered (goods damaged, delivery incomplete, delivery late, etc.). The dispute must be resolved before the related invoice can be settled. The message will be used to: - notify a dispute; - correspond about an existing dispute (structured information); - notify the settlement of a dispute. The message will serve at the same time as the dispute notice and as the dispute answer. Throughout this document, the term 'Buyer' refers to either the buyer or an Agent acting on behalf of the Buyer, and the term 'Seller' refers either to the seller or an Agent acting on behalf of the Seller.
Message description
UNH
M(1) : Message headerA service segment starting and uniquely identifying a message. The message type code for the Commercial dispute message is COMDIS. Note: Commercial dispute messages conforming to this document must contain the following data in segment UNH, composite S009: Data element 0065 COMDIS 0052 D 0054 09B 0051 UN
BGM
M(1) : Beginning of messageA segment specifying the function and status of the message.
RFF
C(9) : ReferenceA segment identifying the reference of another message or transaction related to this message.
DTM
C(9) : Date/time/periodA segment specifying the date and, when required, the time at which the message has been created as well as other dates and times relevant to the transactions.
CUX
C(9) : CurrenciesA segment to specify currencies and relevant details for the rate of exchange.
SG1 C(99) : NAD-CTA-COM
A group of segments identifying the name and address of the parties involved in the transaction and their contacts.
NAD
M(1) : Name and addressA segment identifying the name and address of the parties associated with the commercial dispute message.
CTA
C(1) : Contact informationA segment identifying a person or a department for the party specified in the NAD segment and to whom communication should be directed.
COM
C(5) : Communication contactA segment providing a communication number for the party identified in the NAD segment and optionally for the contact identified in the associated CTA segment.
SG2 C(9999) : DOC-DTM-MOA-SG3-SG4-SG5
A segment group providing details of all documents, e.g. invoices, payment orders, etc. to which the commercial dispute refers. It includes information on the monetary amounts for each document and on any adjustments (with an indication of the reason for adjustments) and on actions (to be) taken by the parties who are involved.
DOC
M(1) : Document/message detailsA segment for identifying the reference document to which the commercial dispute refers.
DTM
C(9) : Date/time/periodA segment specifying the date and, when required, the time of the related documents in the DOC segment.
MOA
C(2) : Monetary amountA segment giving the monetary amounts of the original document, the amounts that has been paid, the amount that is disputed or adjusted.
SG3 C(9) : AJT-FTX
A group of segments to indicate the reasons of the dispute, with coded and free text information, related to the reference document.
AJT
M(1) : Adjustment detailsA segment indicating the reason of the dispute.
FTX
C(9) : Free textA segment with free text information, related to the dispute reasons and the reference document.
SG4 C(9) : INP-FTX
A group of segments indicating the actions to be taken and the actions taken.
INP
M(1) : Parties and instructionA segment indicating the actions to be taken, and the actions taken, and specifying the parties involved in these actions.
FTX
C(9) : Free textA segment with free text information, with additional information on the actions to be taken and the actions taken.
SG5 C(9999) : DLI-MOA-SG6
A group of segments which may be used when required to provide details of individual line items in the reference document.
DLI
M(1) : Document line identificationA segment identifying a specific line item within the referenced document.
MOA
C(2) : Monetary amountA segment giving the monetary amounts of the original line item, and the amount that is disputed or adjusted.
SG6 C(9) : AJT-FTX
A group of segments to indicate the reasons of the dispute, with coded and free text information, related to the reference line item.
AJT
M(1) : Adjustment detailsA segment indicating the reason of the dispute, related to the reference line item.
FTX
C(9) : Free textA segment with free text information, related to the dispute reasons and the reference line item.
UNT
M(1) : Message trailerA service segment ending a message, giving the total number of segments in the message (including the UNH & UNT) and the control reference number of the message.
Message structure
UNH, Message header M 1
BGM, Beginning of message M 1
RFF, Reference C 9
DTM, Date/time/period C 9
CUX, Currencies C 9
--- Segment Group 1 ------------------------- C 99 -------+
NAD, Name and address M 1 |
CTA, Contact information C 1 |
COM, Communication contact C 5 |
---- -----------------------------------------------------------+
--- Segment Group 2 ------------------------- C 9999 -------+
DOC, Document/message details M 1 |
DTM, Date/time/period C 9 |
MOA, Monetary amount C 2 |
|
--- Segment Group 3 ------------------------- C 9 ------+|
AJT, Adjustment details M 1 ||
FTX, Free text C 9 ||
---- ----------------------------------------------------------+|
|
--- Segment Group 4 ------------------------- C 9 ------+|
INP, Parties and instruction M 1 ||
FTX, Free text C 9 ||
---- ----------------------------------------------------------+|
|
--- Segment Group 5 ------------------------- C 9999 ------+|
DLI, Document line identification M 1 ||
MOA, Monetary amount C 2 ||
||
--- Segment Group 6 ------------------------- C 9 -----+||
AJT, Adjustment details M 1 |||
FTX, Free text C 9 |||
---- ---------------------------------------------------------+++
UNT, Message trailer M 1